MANAGEMENT POLICY
International Certification Authority
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INTERNATIONAL CERTIFICATION AUTHORITY is committed to offer Management System
Certification Services to the highest standard to all organizations without any discrimination, by
delivering competent, consistent, impartial and value-added conformity assessments. We wish
to achieve our aims as a major international accredited certification body and recognize that
effective management of our customers, our staff, our certification / inspection process and our
business results makes good business sense.
We want to achieve this by:
- Offering certification and inspection services in accordance with ISO 17021-1:2015 that is fair, impartial and objective to all who wish to avail themselves of our service
- Providing our customers with a professional service that is perceived to add value to their business and satisfy their expectations
- Practicing sound certification and inspection principles through competent staff.
- Developing an open exchange of information with organizations and the public on the certification and inspection services that we offer,
- Practicing sound business principles to manage the certification & inspection body and give a return on our share holder investment
- Communicating this policy to our staff, customers and interested parties.
- Continual improvement in building capacity for meeting changing needs of certifications.
